Faster underwriting, fairer claims
Agentic AI that reads every submission and claim, checks it against business rules and shows its reasoning — inside the organization's own infrastructure.
Insurance runs on documents — submissions, policies, claims, medical and repair reports — and on rules that decide what each one means. NU Tech puts AI to work on both, inside the organization’s own infrastructure, so underwriters, adjusters and compliance teams move faster without losing sight of why a decision was made.
Applied AI for insurance
01 / Underwriting
Read every submission in full, compare it with the underwriting guidelines and similar past cases, and give underwriters a cited recommendation instead of a pile of PDFs.
- Submission intake from email, PDFs and spreadsheets
- Risk-factor extraction and missing-information checks
- Guideline and appetite checks, with the clause cited
- Draft quotes and referral notes for underwriter review
02 / Claims
From first notice of loss to settlement, AI reads the claim, checks it against the policy and flags what needs a person.
- First notice of loss (FNOL) intake and triage
- Coverage checks against policy wording
- Document and invoice extraction
- Fraud and anomaly signals for investigation
- Settlement recommendations with evidence attached
03 / Policy and compliance
Keep policies, endorsements and regulatory filings consistent — and prove it.
- Policy comparison and wording review
- Regulatory and internal-rule checks
- Audit trails for every automated decision
04 / Customer service
Answer policyholders and brokers from the policy itself, in their language.
- Policy and claim-status questions answered with sources
- Email and chat triage to the right team
- Draft replies for agent approval
Where it runs
On-premises, hybrid or fully air-gapped. Policyholder data and claims files stay inside the organization’s environment, and every answer links back to the record it came from.
Example workflow
An illustration of how a claim can flow through the system.
- A claim arrives by email with photos, an invoice and a police report.
- N-OCR Expert reads every document and extracts the facts.
- Operations Copilot checks them against the policy wording and the claims rules.
- The adjuster sees a recommendation with each clause and document cited, approves or corrects it — and the correction improves the next case.