Paperwork at the speed of freight
AI that reads the shipping documents and resolves exceptions, so goods keep moving.
Every shipment comes with paperwork — bills of lading, customs forms, invoices, delivery notes — and every exception needs someone to read it. NU Tech puts AI on that work inside the organization’s own infrastructure, so teams resolve exceptions faster and customers get answers sooner.
Applied AI for logistics
01 / Documents
Read shipping documents so people don’t have to retype them.
- Bill of lading, invoice and customs-form extraction
- Cross-document consistency checks
- Missing-document flags before cut-off
02 / Exceptions
Resolve delays, damages and discrepancies with the facts in one place.
- Exception triage and routing
- Claim and damage-report summaries
- Recommended next steps, with sources
03 / Compliance
Keep trade and safety paperwork right.
- Customs and trade-rule checks
- Dangerous-goods documentation review
- Audit trails for every automated step
04 / Customer service
Answer shipment questions from real shipment records.
- Status and document questions
- Email triage to the right desk
- Draft replies for agent approval
Where it runs
On-premises or hybrid, connected to existing systems and documents.
Example workflow
An illustration of a customs document check.
- An export shipment arrives with an invoice, packing list and certificate of origin.
- N-OCR Expert extracts the details from each document.
- Document Operator checks them against each other and the destination’s rules.
- Mismatches are flagged with the exact fields and pages, before the shipment is held.